Privacy Policy - Movalor

Privacy Policy Last Updated: April 2026

Movalor is operated by Guangzhou Wenfeimo Trading. Legal entity: Guangzhou Wenfeimo Trading Co., Ltd. Registered business address: Room 917-B29, No. 10 Jingang Avenue, Nansha District, Guangzhou, Guangdong, China. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit our website, place an order, or contact us.

1. Personal Data We Collect

We may collect and process the following:

Identity Data: first and last name
Contact Data: billing address, shipping address, email address, and phone number
Financial Data: payment-related information processed securely by our third-party payment providers; we do not store full payment card numbers
Transaction Data: details of your orders, payments, and purchases
Technical Data: IP address, browser type, device information, and basic website usage data
Communications Data: messages or emails you send to us

2. How We Use Your Personal Data

We use your personal data to:

process and deliver your orders
manage payments, fees, shipping, and customer support
communicate with you about your order or changes to our policies
prevent fraud, abuse, or security issues
comply with legal, tax, accounting, and regulatory obligations
improve our website and customer experience
send marketing communications where you have opted in or where otherwise permitted by law

3. Lawful Bases

Depending on your location and applicable law, we process personal data on one or more of the following bases:

Contract: to process and deliver your order
Legal obligation: to comply with tax, accounting, fraud-prevention, or other legal requirements
Legitimate interests: to operate, protect, and improve our business and website
Consent: for optional marketing communications or non-essential cookies, where required

4. Who We Share Your Data With

We may share your personal data with trusted third parties that help us operate our business, including payment processors, website hosting and ecommerce providers, shipping and fulfillment providers, customer support tools, and analytics or advertising providers where used. We only share information necessary for these services.

5. International Transfers

Some of our service providers may process personal data outside your country of residence. Where required by applicable law, we rely on appropriate safeguards for such transfers.

6. Data Retention

We keep personal data only as long as necessary for the purposes described in this policy, including to fulfill orders, maintain records, comply with legal obligations, and resolve disputes. As a general guide: order and transaction records may be retained for tax and accounting purposes; support emails for customer service and recordkeeping; marketing data until you unsubscribe or withdraw consent.

7. Cookies

We use cookies and similar technologies to operate and improve our website. Strictly necessary cookies help the site function, including shopping cart and checkout features. Analytics or advertising cookies, if used, help us understand website usage or measure marketing performance. Where required by law, we request consent before placing non-essential cookies. You can manage cookies through your browser settings or our cookie consent tool where available.

8. Your Rights

Depending on your location and applicable law, you may have the right to access, correct, or request deletion of your personal data; restrict or object to certain processing; request data portability; withdraw consent at any time; and lodge a complaint with a relevant data protection authority.

9. Contact Us

For questions about this Privacy Policy or our privacy practices, please contact us at hello@movalor.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.